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Manage and Automate Digital Workflows With ServiceNow

Great companies have great workflows. ServiceNow is an industry-leading platform for creating intelligent and automated workflows that connect your teams and processes across the enterprise.

We’re a ServiceNow Premier Partner focused on workflows, artificial intelligence, and cloud-based solutions. Our certified experts have a deep understanding of IT workflows, customer workflows, employee workflows, and Now Apps.

We approach ServiceNow from a process and automation perspective and offer industry-leading solutions including strategy workshops, on-demand architecture, new module setups and integrations, and ongoing managed services.

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Our ServiceNow Expertise

Perficient's Differentiators

  • Our automation practice focuses on workflow, AI, and cloud-based solutions
  • A unique partner with expertise in many workflow implementations, including ServiceNow, Microsoft, Salesforce, IBM BPM, Pega, and Appian
  • Our consultants have strong backgrounds in process implementation
  • We approach ServiceNow from the process and automation perspectives

ServiceNow Product Expertise

  • ITSM, ITBM, ITOM (discovery, CMDB, events, service mappings), asset management, app engine, CSM, HR & GRC

Integrations & Plugins

  • Third-party app integrations and business app development and integrations using IntegrationHub


  • Experienced and certified on ServiceNow resources
  • Internal knowledgebase, best practices, and community


  • Platform selection and readiness evaluations
  • Architecture creation, implementation, and migrations
  • Rapid application development and pilots
  • Onshore, offshore, and hybrid teams
  • Managed Services offering

ServiceNow Partnership

  • Premier Sales, Services and Managed Service Provider (MSP) partnership

Our ServiceNow Capabilities

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