Fully Owned and Operated Global Delivery Centers Across the Globe
Optimized global delivery means having the capability to staff the right skill in the right place at the right time. Enterprises looking to lower delivery costs while maintaining high quality often turn to a multi-shore delivery model, which can include on-shore or off-shore resources. Delivering a successful multi-shore engagement can be challenging. When executed properly, however, it can be a compelling and powerful model for systems development, testing, and support. Our fully owned and operated global delivery centers offer a complete solution that we call Optimized Global Delivery.
Combining our broad U.S. footprint with our global delivery centers, we offer high-quality delivery at superior value. Using an Agile methodology specialized for global delivery, we create a high degree of visibility and predictability. Perficient’s resources and expertise include:
What allows our off-shore teams to operate smoothly is our unique Agile methodology that virtually eliminates the risks typically associated with offshore development. An Agile approach is ideally suited to mitigating some of the common risks associated with multi-shoring, specifically:
Our CMMI-Level 5 Agile methodology is part of our overall Enable Methodology which covers the full project life cycle. The Agile portion of that methodology focuses on the ‘Execute’ stage of delivery, and blends best-of-breed practices from a variety of other methodologies. In fact, most of our off-shore colleagues are Certified Scrum Masters, and many have achieved higher degrees of certification including Certified Product Owner, Certified Scrum Developer and Certified Scrum Trainer.
Where practices from existing Agile methodologies did not adequately manage the specialized challenges of multi-shore delivery, We re-cast the original Agile principles into specialized practices that effectively mitigate the risks that can arise when delivering projects in multi-shore configurations.
Competencies in our global delivery centers align with our overall strategic partnerships, company-wide practices, and industry specializations. All of these can be supported in our global delivery centers.Our quality assurance and testing Center of Excellence (CoE) covers the full lifecycle of testing activities from integrated development testing through final validation QA as well as load/performance testing. Integrated into our overall methodology, the QA/Testing CoE provides additional processes, templates and artifacts:
Perficient’s SupportNet is a comprehensive and fully configurable (up to 24x7) service offering that provides reactive and proactive support for your IT applications for both commercial off-the-shelf configurations and custom applications.
Many IT organizations rely on internal IT development staff to provide support to deployed applications, incurring hidden elevated operational costs at the expense of predictable delivery as development resources are pulled from strategic project work. In other cases, pure off-shore support teams fall short of effective support due to extensive use of junior resources, high turnover, and inability to bring experienced people to bear when complex production issues arise.
Perficient’s SupportNet blends team members from both our extensive U.S. footprint and our CMMI Level 5 global delivery centers to provide a comprehensive, configurable and reliable solution that can scale to full 24x7 support and optional “SWAT” team resolution leadership.
As a publicly traded U.S. company, Perficient answers to all U.S. intellectual property laws under complete jurisdiction of U.S. courts, and all contracts are written on U.S. “paper.”