A Driving Force of Your Digital Transformation
Intelligent automation connects digital process automation, robotic process automation, and artificial intelligence to provide efficient and intelligent processes and align all aspects of your organization with the vision of constant process improvement, technological integration, and increasing customer value.
Maximize ROI with Our Intelligent Automation Approach
We have the subject matter experts and the technical know-how to perform a thorough analysis of your existing system, infrastructure, and processes to recommend an automation pathway and implement such to maximize your organization’s ROI.
Our automation experts will help you identify how work is performed today and how you want to work tomorrow. With our intelligent automation solutions, you can experience key benefits, including:
- Maximizing human-machine interaction to optimize throughput and ROI
- Freeing employees from mundane and repetitive tasks
- Enabling decision-making processes
- Leveraging a capability-driven approach to solve business problems
Our Automation Solutions Help You Keep Pace With a Digitized World
Very few business processes are not touched by automation in some way. Get started on the road to improved efficiencies and optimized processes with our automation offerings, including:
- Automated Ticket Triage
- Appian Sentient Automation Solution
- Appian Healthcare Revenue Cycle Management Accelerator
- Pega Provider Onboarding and Administration
- Pega Omnichannel and Intelligent Virtual Assistant Integration
Automate Intelligently With the Right Partner
Automation requires humans to work alongside new technologies to continue to find new ways to improve processes. As a leader, you must remain open to new ideas and invest in new technologies to set your business up for future success. We bring strong technology partnerships to the table so you can make the best decision for your business. Our automation partners include:
Whichever technology you choose, it is important to leverage it intelligently. This means training your capabilities once and digitally enabling your business processes to support end-to-end automation. Your automation platform should be scalable to any channel and maintain a consistent experience across all channels.
The Forrester Now Tech: Digital Process Automation Services Q3, 2020
Perficient was listed in the “Now Tech: Digital Process Automation Services, Q3 2020, Forrester’s Overview of 20 Digital Process Automation Service Providers.” The new report lists technology service providers and helps global clients identify potential partners to support the shift to DPA by providing guidance through each stage of an enterprise intelligent automation transformation. The report names Perficient as a “Technology Implementation” consultancy with vertical market focus in financial services, healthcare, and manufacturing.
The Forrester Wave: Digital Process Automation Service Providers Q3, 2020
Forrester identifies Perficient as one of "13 providers that matter most..." Says the report, "Reference clients praised the firm's 'proficiency in all aspects of the technology stack.'" Perficient’s approach to automation focuses on the intersection of process orchestration, RPA, and AI. The Forrester report stated that “Perficient brings passion and expertise on human-focused, formal change management to its engagements…” We believe this speaks to our ability to build strong client relationships: we tend to start small, build on early success, and become a trusted partner, forming long-term relationships and in-depth solutions.
Implement Intelligent Automation Solutions Now
- Perform an assessment and identify automation opportunities to maximize your ROI
- Define an automation strategy
- Create an automation roadmap
- Define inward- and outward-facing success metrics
- Train your organization in the use of automation for a seamless and productive machine-to-human interaction