Platform Strategy, Development, and Design Services
A great customer experience drives loyalty and allows you to earn more repeat business, get more incremental purchases, and attract new customers through positive word of mouth. But designing, building, and implementing these top-notch experiences requires a great deal of planning, strategy, time, and of course, the right platform.
Choose the Right Platform to Support Your Customer Journey
With deep CX technology platform expertise, we can help you create cross-channel experiences, from strategy to implementation and beyond – ensuring that every step in your customer journey is seamless, personal, and memorable.
CX Platform Chief Strategist Mark Polly Drives Real-World Results for Big Brands
With more than 35 years of strategic technology advising experience, Mark Polly works to create great customer, partner, and employee experiences. As Perficient’s CX Platform Chief Strategist, he helps clients understand the impact of data, analytics, and artificial intelligence systems on these digital transformation customer experiences.