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Commerce

Commerce is Evolving. Are You Keeping Up? 

Customer expectations are changing, and commerce is evolving. Spinning up a website isn’t enough; your customers demand consistent and frictionless experiences regardless of the channel. You need holistic strategies and solutions for commercialization, marketing, customer experiences, the employee experience, data, analytics, business intelligence, digital operating models – and the enabling technologies.

Empowering Commerce

Grow
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  • Commerce Transformation Strategy
  • Direct-to-Consumer Strategy
  • Commercialization & Go-to-Market Strategy
  • Marketplace Strategy
  • New Market Discovery
Engage
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  • Conversion Rate Optimization
  • Omnichannel Experience Design
  • Journey Science & Personalization
  • Search Engine Optimization
  • Paid Media
Retain
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  • Customer Care
  • Perficient’s Amazon Connect Experience (PACE)
  • Customer & Account Loyalty
Optimize
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  • Pricing & Promotions
  • Marketing Automation Platform Selection & Implementation
  • Order Management Strategy & Optimization
  • Supply Chain Optimization
  • Employee Experience
Support
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  • Enterprise Commerce Architecture Modernization
  • Commerce Platform Selection & Implementation
  • Order Management Selection & Implementation
  • PIM Selection and Implementation
  • Managed Services

Accelerating Transformation

Transforming and modernizing functions across B2C and B2B is an opportunity to win over your customers, partners, and employees. We leverage proven strategies and cutting-edge technology to produce outcomes your competitors can’t match.

  • Drive Growth
    • Increase qualified traffic
    • Drive conversion
    • Increase AOV
    • Increase loyalty
  • Gain Efficiencies & Improve Velocity
    • Reduce acquisition costs
    • Leverage existing technology
    • Optimize systems and processes
    • Increase speed to market
  • Innovate & Differentiate
    • New market segments
    • New revenue streams
    • Culture of experimentation
    • First-to-market products, services, and solutions

Commerce for All Industries

Our strategy and technology experts have helped some of the world’s biggest brands across industries create experiences that delight and deliver results.

  • Manufacturing
  • Distribution
  • Healthcare
  • Retail & Consumer Markets
  • Automotive
  • Financial Services
  • Utilities
  • Telecommunications
  • B2B
  • Direct to Consumer

Meet An Expert

Kim Williams-Czopek

Kim Williams-Czopek

Kim Williams-Czopek is a director of digital strategy at Perficient, where she works with clients to create digital experience strategies and then translate them into tactics. She specializes in digital commerce, digital product development, user research and testing strategies, and digital responsibility.
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Ready to Transform and Grow?