Skip to main content
A woman working on a smart phone and tablet, concept of human-centered design.
Human-centered design

Design for Every Stage of the Journey

Great experience design boosts customer engagement and builds brand loyalty while meeting increasingly high customer expectations. Our human-centered design services help you provide a seamless, consistent, and personalized customer experience across all your digital products and touchpoints.

Drive Deeper Connections

Human-centered design fuses empathy with innovation to craft user-centric solutions that foster meaningful connections and drive deeper engagement. We leverage journey insights to inform personalized experiences that meet the needs of customers while supporting your organization’s goals.

Exceed Customer Expectations With Design Thinking

Our expert user experience (UX) architects and visual designers harness customer insights to create tailored digital experiences that prioritize frictionless usability and engaging visual design.

We use our proprietary CX AMP and UX IQ tools to quickly evaluate your existing digital properties and apply design-thinking principles to fuel rapid ideation and prototyping of future-state experiences.

Innovative Solutions That Support Your Omnichannel Strategy

Experience Design
Harness customer insights to create tailored digital experiences that prioritize frictionless usability and engaging visual design.  
Learn More
Digital Experience Platforms
Create cross-channel digital experiences–from strategy to implementation and beyond–that ensure every step in your customer’s journey is seamless, personal, and memorable. 
Learn More
Creative & Brand
Bring brands to life at every touchpoint in the customer journey with head-turning results that stand out from the competition and build brand loyalty. 
Commerce
Create frictionless B2B and B2C journeys that are intuitive, personalized, and innovative. We use customer insights and analytics to boost average order value, increase conversion rates, and build trust and customer loyalty. 
AI & Innovation Labs
Drive powerful solutions that enhance customer experiences using Generative AI, machine learning, deep learning, natural language processing, computer vision and more. 
Design Systems
Ensure a consistent user experience across channels, products, and teams, as well as efficiencies in reusability and scalability. 

Explore Related Success Stories

Energy lines and energy tower in the sunlight.
Powering an Improved Customer Experience
Customer Experience + Digital Marketing Energy + Utilities
Women sitting at laptop.
Collaboration Boosts New Patient Acquisition
Customer Experience + Digital Marketing Healthcare
Crafting Stronger Connections with Coffee Drinkers
Customer Experience + Digital Marketing Retail + Distribution

Explore Related Insights

Colleagues inspecting code on a computer together.
Bridging the Gap Between Data and Human-Centered Design
Customer Experience + Digital Marketing
Kids looking at a globe and pointing to different countries.
The Significance of Universal Design for Learning in Education
Customer Experience + Digital Marketing
Two people shaking hands in a car dealership.
Automotive Dealerships Should Look More Like Genius Bars
Customer Experience + Digital Marketing Automotive

Explore Related Strategic Positions

Get in Touch with Our Experts

Our team of experts is here to help. Whether you're looking for information about our capabilities or our perspective on specific topics, we're ready to assist you. Please fill out the form below, and we will get back to you promptly.

By submitting this form, you understand Perficient may contact you in the future for marketing purposes. View our privacy policy for more information or to opt-out at any time.