Outcomes

Improvement in workflow efficiencies for personalized experiences and email campaigns

100%

Call center savings per month by enabling self-service

$79K+

Improved invoice matching accuracy to

90%

Outcomes

“

Perficient impressed us from day one and stayed fully invested in our success. Their team was responsive, innovative, and truly understood our business and customers, delivering ideas that made a real impact.

Christine Frietchen, Manager, Marketing Communications

Evergy

“

Our goal was to completely reimagine the digital experience to meet the expectations of today’s healthcare consumers. With Sitecore XM Cloud, we unified 24 fragmented sites into a modern, intuitive platform that prioritizes speed, personalization, and ease of access. This transformation isn’t just about technology, it’s about delivering a digital experience that reflects the quality of care we provide.

Tyler Pierce, Director, Digital Engagement

Rochester Regional Health

Award-Winning Work

We build solutions that work in production — not just in pilots. That’s why our work gets recognized. When we innovate with AI, our partners, and our clients, it holds up in the real world.

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Results. For Real.

Improvement in workflow efficiencies for personalized experiences and email campaigns

Call center savings per month by enabling self-service

Improved invoice matching accuracy to

Outcomes

From AI Backlog to Governed Scale

The First App to Integrate Superchargers into an OEM's Existing Network

Digital Roadmap Unlocks ESG Competitive Advantage

From Governance Gridlock to Production-Ready Generative AI

Transforming Procurement Analytics Through AI Innovation

QA Automation Cut Testing Time From 16 Hours to One

Enhancing Engagement With Sitecore CDP & Personalize ​

300+ Websites Consolidated Into a Unified Digital Experience

How Generative AI Turned 1 Million Support Documents Into Instant Answers

From Excel Chaos to 3,000+ Automated Reconciliations

APIGEE API Migration at Scale With Zero Downtime

AI Service Reports Cut Documentation Time in Half

667% Above Target: A Member Growth Story

The Six-Week Sprint That Proved AI Augmentation Works

From Unsearchable Documents to Instant Investment Intelligence

AI Training That Actually Changed Behavior

Insurance Quote Processing Is 90% Faster With Agentic AI

Health Insurer Automates Code Generation, Cuts LLM Costs 85%

Converting Car Shoppers at the Moment of Intent

1.7 Million Calls. One AI Virtual Agent. Zero Wait Times.

Scaling Content Moderation Across 500K Users With AI

AI Chatbot Cuts 225 Hours From Weekly Regulatory Work

AI-Powered Search That Actually Reduces Call Volume

Edge AI Cleared Bus Lanes for Millions of New York City Commuters

Edge AI Stops School Bus Violations in Real Time

Tripling the Speed of Salesforce Test Automation

Redesigned Cloud Infrastructure Saved $10K Monthly

Scaling Customer Data Infrastructure for 7x Audience Growth

API Modernization Unlocks New Revenue Streams at Scale

From Billions of Data Points to Near-Instant Search

Generative AI Contact Center Saves $25M Annually

AI Center of Excellence Built for Execution

Building AI Agents That Tripled Data Quality Rules

Easing Care Journeys With a Commerce-Like Experience

Cloud Migration in Half the Time

AI Virtual Agent Achieves 92% Satisfaction in 12 Weeks

Real-Time AI Platform Processes 1.2 Billion Records Daily

AI Support System Eliminates Customer Service Skills Gap

AI-Powered Search That Generated $100M in Annual Revenue

From Fragmented Records to Unified Customer Profiles

Turning Abandoned Carts Into $5.6M in Revenue

Award-Winning Work

Ready to put AI to work for your business?

Enhancing Engagement With Sitecore CDP & Personalize